Privacy Policy — Emerald Tide Guitar

1. Scope

This Privacy Policy explains how Emerald Tide Guitar (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website located at emeraldtide.click and related services.

2. Data We Collect

Account information you provide (name, email, password hash).
Purchase and billing metadata (order ID, items, amounts). We do not store full payment details on our servers.
Support messages and correspondence you submit.
Usage data (pages viewed, interactions, device type, approximate location derived from IP).
Local device storage for convenience (e.g., theme preference, favorites, cart) which never leaves your device unless you choose to share it.

3. How We Use Data

We use information to operate and improve our services; to deliver purchased content; to provide support; to communicate important updates; to prevent fraud, abuse, or security incidents; and to comply with legal obligations.

4. Sharing

We do not sell personal data. We share limited data with trusted processors (e.g., payment providers, email services) necessary to operate the service, each bound by confidentiality and data protection agreements. We may disclose information if required by law or to protect rights, safety, and property.

5. Cookies and Local Storage

We use essential cookies for session continuity and analytics cookies to understand usage trends. You can control cookies through your browser settings. We also store preferences like theme and favorites using localStorage on your device.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise rights, contact us using the details below.

7. Security

We apply administrative, technical, and organizational measures appropriate to the nature of the data we process. No method of transmission or storage is fully secure; we work to maintain a reasonable and continually improving security posture.

8. Contact

For privacy questions, contact: [email protected] or +1 (415) 360-9642.

9. Changes to this Policy

We may update this policy from time to time. Material changes will be announced on this page with a new effective date.